Cargo Operations & Management
As a leading cargo GSSA, we provide reliable cargo operations with precision and efficiency. Since our beginnings, our expert team has delivered core cargo services that maximise yield for our airline partners.
- Cargo sales & space allocation
- Bookings, documentation & track-and-trace
- Interline & consolidation management
- Customs coordination & claims handling
Charter Solutions
We deliver premium charter flight solutions with uncompromising safety and compliance — from single ad-hoc flights to complex multi-leg cargo and passenger programmes, sourcing and managing the right aircraft for your needs.
- Cargo & passenger charter brokerage
- Ad-hoc and series charter programmes
- Aircraft sourcing & flight management
- Consultancy & aircraft management
Ground Handling
ADL delivers IATA-standard ground handling for passenger and cargo flights, ensuring compliant and efficient operations through trusted cooperating ground handling partners across our network.
- Ramp & cargo terminal handling
- Load control & weight balance
- Cooperating ground handling agents
- Safe, compliant turnarounds
Revenue Optimisation
Our revenue optimisation solutions transform airfreight sales with intelligent analytics — tracking booking lead times, cancellation rates and flash-sale ratios to outperform traditional methods and maximise every flight.
- Revenue optimisation system
- Yield & inventory management
- Digital cargo sales platform
- Air trunk line + overseas warehouse
Brand Visibility & Partnerships
We build strong alliances with leading airlines to ensure exceptional service and mutual success — establishing a widespread sales network and amplifying your brand through targeted marketing and partnership campaigns.
- Airline direct-sales acceleration
- Targeted marketing campaigns
- Roadshows, seminars & events
- Partnership & alliance development
24/7 Customer Support
Our call centre operates around the clock, offering comprehensive customer support to serve our diverse clientele — backed by administration, accounting and finance services for our partners.
- 24/7 multilingual call centre
- Administration, accounting & finance
- Dedicated account management
- Comprehensive enterprise solutions
Fresh-to-Door Service
End-to-end handling and delivery of fresh and perishable products — maintaining an unbroken cold chain that preserves freshness and quality all the way to the destination.
- Temperature-controlled acceptance & storage
- Perishables, vegetables & meat
- Cool-chain monitoring end to end
- Priority uplift & last-mile delivery
Transit Coordination
Seamless coordination of transit and transhipment cargo across our network — managing connections, documentation and handovers so shipments keep moving without delay.
- Transhipment & interline coordination
- Connection & capacity management
- Transit documentation & customs liaison
- Real-time track-and-trace